Frequently asked questions.

Go to Settings → Exchanges, enter your read-only API key, and your trades sync automatically within minutes. No write permissions required.

All API keys are encrypted at rest (AES-256). Tradeglyph only requests read-only permissions — it is impossible to execute transactions from the app.

The Free plan is free forever — not a limited trial. It includes 50 trades/month, basic analytics and 5 AI analyses. Upgrade anytime, no commitment.

Less than 5 minutes. Sign up → connect exchange via API key → trades appear automatically. No installation, no complex config.

Yes. CSV import is available on all plans. The expected format is documented at /docs. Manual entry trade-by-trade is also available with customizable fields.

After each closed trade, Claude (Anthropic) analyzes your entry/exit parameters, market context, notes and historical patterns to identify recurring mistakes and give you an execution quality score.

Currently, Tradeglyph is optimized for crypto trading (Futures and Spot). Forex and stock support is on the roadmap.

Pro and Algo plans allow PDF export of the full journal. Raw CSV export is available on all plans from Settings → Export.

The Algo plan generates secure webhook tokens (SHA-256). Paste the URL into your Pine Script alert, and each signal is automatically logged in your journal with trade data.

Everything is in Settings → Subscription. Immediate upgrade. One-click cancellation, no commitment, access maintained until the end of the paid period.

Yes, the Free plan is permanent. It includes 50 trades/month, basic analytics and 5 AI analyses — enough to start and evaluate the tool in real conditions.

Annual billing saves 33% vs monthly (Pro: €10/month vs €15, Algo: €19/month vs €29). Billed in one payment for 12 months.

The web app is fully responsive and usable on mobile. A native iOS / Android app is planned for a future version.

Yes. Data is hosted in Europe. You can export or delete all your data at any time from settings. Full privacy policy available at /legal/privacy.

Yes. Tradeglyph supports TOTP 2FA (Google Authenticator, Authy) with backup codes. Enable it in Settings → Security.

By email at hello@tradeglyph.com or via the contact form. Response time: 24h on weekdays (priority for Pro and Algo plans).